Delivery Rules

1. Order Processing

All orders are processed after payment confirmation. Orders are typically prepared and dispatched within 1–3 business days, excluding weekends and public holidays.

2. Delivery Time

• Delivery times vary depending on the destination.
• International shipments may require additional customs clearance time.
• Estimated delivery dates are provided for reference only and are not guaranteed.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address. SehateMard.com is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.

4. Delivery Attempts

If the courier is unable to deliver your package, additional delivery attempts or collection instructions may be provided by the shipping carrier. Failure to receive the package may result in return shipping charges.

5. Shipping Delays

Unexpected delays may occur due to customs inspections, weather conditions, courier issues, public holidays, or other circumstances beyond our control. We appreciate your patience in such situations.

6. Order Tracking

When available, a tracking number will be provided after your order has been shipped. Customers can use the tracking information to monitor the delivery status of their package.

7. Damaged or Missing Packages

If your package arrives damaged, incomplete, or does not arrive within the expected timeframe, please contact us as soon as possible. We will investigate the issue and work toward an appropriate resolution.

8. Restricted Products

Certain healthcare or pharmaceutical products may be subject to local laws and import regulations. Customers are responsible for ensuring that the ordered products are permitted in their country or region.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Website: https://sehatemard.com
Email: ahmeddrjunaid@gmail.com
Phone / WhatsApp: +966 57 320 8136